Once again thanks for your response to last months (September) iBlog. As you know I managed to get out on expenses and had a look at the European logistics scene. If you didn’t get chance to read it then have a look in the archive – I’m told its well worth a read and, contrary to popular belief Iain and his team don’t pay me by the click! Unfortunately this month the petty cash tin was empty when I got to it, flights to New Zealand come to mind! So we missed out a month but we are back with a vengeance now in November. Over the next couple of iBlogs we are going to look at buying materials handling equipment. That’s forklift’s to you and me! This month it’s the new versus old question. Next month we will actually discuss what you should be looking for when you buy a used forklift.
Its an age old question whether to buy equipment new or go for good secondhand gear. Its no different when it comes to forklifts. So I thought I would get out and about and find out the pro’s and con’s of buying old versus new. Whilst there are some good deals to be had on used equipment at the moment, now is also a good time to buy new, so you need to be careful and get the best deal for you. Buying or leasing from new can come with a lot of confusing add-ons and packages so research the market and find out what’s best for you. And when considering the old v new question don’t forget that things like repair bills on second hand trucks could cost you thousands. With a used truck you increase your risk of breakdown, so before buying, ask yourself the following questions:
- What will be the cost of a breakdown to your business? For example is it a specialist vehicle that is in use all the time? If it is then it’s probably better that you get a more reliable fully serviced new fork lift.
- How long do you use the vehicle for each day? If its more than 5 hours then you should really only consider a new truck. A secondhand one at that useage level is not a good investment.
- How demanding is the environment and the use that the vehicle is put to? If the truck is constantly lifting and stacking, or the terrain or conditions are rough a used truck may not be reliable.
iGSG can carry out an on-site survey which will help you decide which route to go down. Unlike many companies they can quote for both new and used vehicles, leased or company owned. However beware of who you deal with, more unscrupulous dealers will quote secondhand fork lifts based on what they hold in stock rather than trucks that will meet your individual needs. By contrast on new trucks, dealers will often suggest the best truck for your operation based on the range they stock.This isn’t always the right machine. So when getting a quote for a new machine go to a multi-franchise dealer, like iGSG, who has a broad range covering most forklift types. This way you know that the forklifts you are being offered are appropriate for the job. Here’s a good tip I learned from one old school warehouse manager, request both new and used quotations from your supplier, you can then easily query any variances, including capacity, mast height and truck type.
When it comes to a manufacturer, when buying new, choose one that has an established reputation for reliability. If you do this you can expect to have far fewer and less costly problems. Going for a reputable manufacturer also increases residual values. Also always choose the most reputable dealer for that manufacturer and preferably one based or with a depot in your area. Companies like iGSG are experts in their field and when you look at the total package they offer they will save you money in the long term, through less downtime and a reliable after sales service. Just as your truck should be reliable, so should your dealer.
Secondhand may seem a good idea, especially in harder economic times, but does it really save you money? The short answer for medium to heavy users is no. If your lift truck is stood down most of the time or only used for four hours or less each day then a used vehicle may give you a payback. However used vehicles don’t come with the same guarantee or back-up as a new truck. You need to carefully weigh up the advantages and disadvantages to your business of new versus old. If, at any point in your intralogistics process, your forklift is a necessity then to ensure efficient operating standards our advice is go for new.
NEXT MONTH
There won’t be an iBlog in December as we help Santa out with the biggest intralogistics problem this century. Getting the X Factor Winners dolls out before the 25th December. Wish us luck! Part Two of this article which will include a Secondhand Forklift Buyers Checklist and will be out in January 2012.



